WebTrend Terms of Use
Articles 1 to 12 governing the access to and use of WebTrend (WT), available at https://www.webtrend.tn. Governed by the laws of the Republic of Tunisia and Organic Law No. 2004-63.
Table of Contents
Who We Are
Our website address is: https://www.webtrend.tn
WebTrend (“WT”, “we”, “us” or “our”) is committed to respecting and protecting the confidentiality of its customers’ personal information. The purpose of this privacy policy and terms of use (“Policy”) is to explain the methods and purposes behind the collection, utilization, sharing, and processing of personal information, and how we prioritize the utmost confidentiality in safeguarding your personal information whenever you engage with WebTrend.
This Policy is governed by the laws of the Republic of Tunisia, in particular Organic Law No. 2004-63 of 27 July 2004 on the protection of personal data (“Law 2004-63”). For data subjects located in Tunisia, please refer to the section titled “Tunisian Privacy Notice”, which contains additional information and disclosures concerning your rights.
Terms of Use (Articles 1 to 12)
By accessing or using the WebTrend website, mobile application or services, you agree to the following terms.
Article 1 – Purpose
These terms govern access to and use of the WebTrend platform, an influencer marketing and digital service software that allows brands and agencies to discover influencers, manage campaigns, measure results, and request digital services.
Article 2 – Acceptance
Creating an account, subscribing to a plan, submitting a service form, or using the platform constitutes full acceptance of these terms and of the Privacy Policy.
Article 3 – Accounts
Users must provide accurate information, keep their credentials confidential, and are responsible for all activity carried out under their account. Account managers must be duly authorized by the client entity.
Article 4 – Services and Availability
WebTrend provides its services on an “as available” basis and may modify, suspend or improve features, with notice where reasonably possible. WebTrend does not guarantee uninterrupted or error-free operation.
Article 5 – Subscription, Prices and Payment
Fees are stated in Tunisian dinars (TND) or another currency indicated at checkout, exclusive of applicable taxes (including VAT) unless stated otherwise. Subscriptions and service packages renew according to the selected plan unless cancelled in accordance with the order form.
Article 6 – User Obligations
Users agree to use the platform lawfully, to comply with Law 2004-63 and with applicable advertising and consumer protection rules (including clear identification of sponsored content), to obtain the required consents before loading personal data into the platform, and not to use the platform for spam, scraping beyond permitted use, unlawful or misleading content, or to infringe third-party rights.
Article 7 – Third-Party Platforms and Content
The platform relies on data from third-party social networks (such as TikTok, Instagram, Meta, Google). WebTrend does not guarantee the accuracy, completeness or availability of such data and is not responsible for the conduct of influencers or third parties.
Article 8 – Liability
To the fullest extent permitted by Tunisian law, WebTrend’s liability is limited to direct damages proven by the client and shall not exceed the fees paid in the twelve (12) months preceding the event giving rise to liability. Nothing in these terms excludes liability that cannot be excluded under mandatory provisions of Tunisian law, including in cases of fraud or gross negligence.
Article 9 – Termination
Either party may terminate the subscription in accordance with the order form. WebTrend may suspend or terminate access in case of breach of these terms, non-payment, or unlawful use of the platform.
Article 10 – Non-Competition
The co-contractors, account managers, or their affiliates agree not to engage in activities competing with WebTrend or its subsidiaries, directly or indirectly, including offering similar services or developing similar technologies, in Tunisia or abroad.
Article 11 – Intellectual Property & Authorization to Publish
- WebTrend owns all intellectual property rights relating to the website and mobile application.
- Users agree not to use, exploit, or copy any part of the platform.
- Clients authorize WebTrend to publish their logos, brands, designs, photos, videos, teasers, or plans without restrictions, subject to the mandatory provisions of Tunisian law.
- These elements may remain online after a subscription expires unless the client explicitly requests removal.
Article 12 – Governing Law and Jurisdiction
These terms and this Policy are governed by Tunisian law. Any dispute shall be submitted to the competent courts of Tunis, without prejudice to mandatory consumer protection rules and to the right to refer matters to the INPDP. The parties will first attempt to resolve any dispute amicably.
Policy Coverage
This Policy is applicable to WebTrend’s operations whenever you engage with us, regardless of the platform used. Whether you interact with our WebTrend websites, landing pages, social media pages, mobile applications, or through other means, this Policy governs our interactions. For example, it applies when you communicate with us via email, become a registered user, subscribe to our newsletters to receive promotional materials, or participate in promotions, product surveys, or product reviews.
WebTrend operates primarily in Tunisia. Where we transfer personal information outside Tunisia, we do so in accordance with Articles 47 to 52 of Law 2004-63, which prohibit transfers that may endanger public security or the vital interests of Tunisia and make transfers to countries that do not ensure an adequate level of protection subject to the prior authorization of the National Authority for the Protection of Personal Data (Instance Nationale de Protection des Données à caractère Personnel, “INPDP”). In addition, certain service providers we collaborate with may access, process, or store your personal information in countries different from both our location and your place of residence.
When your personal information is utilized or stored in a jurisdiction other than your place of residence, it may become subject to the laws of that foreign jurisdiction. This includes any laws that permit or require the disclosure of information to government entities, government agencies, courts, and law enforcement in that particular jurisdiction. It is important to be aware of these potential circumstances concerning the handling and protection of your personal information.
Definition of Personal Information or Personal Data
Within this Policy, the term “personal information” or “personal data” has the meaning given in Article 4 of Law 2004-63: all information, regardless of its origin or form, which directly or indirectly allows a natural person to be identified or made identifiable, with the exception of information related to public life or considered as such by law.
This may encompass details such as your name, phone number, address, email, log-in or user name or identification number, professional information and information relevant to your account with us (as applicable). Additionally, certain technical information may also fall under this category, but only if it can directly or indirectly identify you as an individual. Please note that anonymized information (rendered anonymous and incapable of being linked to any identifiable individual) is not considered to be “personal information” or “personal data”.
Contact Information
If you have any inquiries or wish to communicate with our Data Privacy Officer regarding any matters mentioned in this Policy, please feel free to contact them at:
Official Legal Entity: WebTrend (WT)
Data Privacy Officer Email: privacy@webtrend.tn
Customer & Commercial Support: contact@webtrend.tn
Offices & Jurisdiction: Tunis, Republic of Tunisia
Official Domain: https://www.webtrend.tn
International Data Transfers Notice
Last updated: October 31, 2026
Scope: WebTrend complies with the Tunisian rules on the transfer of personal data abroad. This Notice supplements, and should be read together with, the WebTrend Privacy Policy. It replaces the U.S. Data Privacy Framework notice used by U.S.-based companies, which does not apply to WebTrend’s Tunisian operations.
Transfers out of Tunisia: Personal data is transferred to a foreign country only where the transfer does not endanger public security or the vital interests of Tunisia, and, for countries not offering an adequate level of protection, only after the INPDP’s prior authorization, as required by Articles 47 to 52 of Law 2004-63. Tunisia is a party to Convention 108 of the Council of Europe, and we take it into account when assessing destination countries.
Personal data received from the EU or the UK: Where WebTrend receives personal data from individuals or customers located in the European Union, the United Kingdom or Switzerland, we process it in accordance with the contractual safeguards agreed with the sender (such as Standard Contractual Clauses) and the applicable data protection rules.